General information

Is there a Woodcessories-Shop?

Personal account

Do I need an account for my order?
Which advantages does a personal account have?
I forgot my password. What can I do?

Paying methods

How can I pay?
Do I receive an invoice for my order?

Order Transaction

How does the order transaction work?
How do I know when my order will arrive?
Is there a minimum order value?

Products

Cases (iPhone, iPad, MacBook)
EcoStrap
Desk-Collektion
Will the wooden piece look the same as on the picture?
Does the product need extra care?
How will my Woodcessories product react to rain and humidity?
Where do you produce your accessories?
Can I trust in a fair production of Woodcessories products?
Does the production harm the environment?
Which materials are used for the production?
Are Woodcessories products vegan?

Social Commitment

What reforestation projects do you support and what else do you do?

Shipping

Which countries do you ship to?
How much are the shipping costs?
New Tab
New Tab
How long does it take until I receive my product?
How do you ship the orders?

Returns

Can I exchange my Woodcessories product?
What can I do when my Woodcessories product breaks? Does it have a guarantee?
How long does it take until I get my money back?

Data Security

Are my personal data kept safe on woodcessories.com?

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